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Way to Next Generation
Globe
Support & FAQ
Posted on 04. Mar, 2011 by admin

Lots of people have contacted us to ask about setting up a web site, the website design or the possibility of modifying their existing website. Many wish to arrange for us to design a brand new website or move their website to a different web server. Perhaps they have queries concerning either existing domain names or new domain names. We have listed below for you some of the most frequently asked questions in connection with website design - along with answers - appertaining to web design and associated web issues..

If you have a question that is not answered here, or you want to talk to us about any aspect of your website design, setting up or changing your web site, web hosting or website maintenance or domain name registration please feel free to contact us to discuss your requirements.

Question One
Q: How long will it take for my web site to be designed?

A: The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

 

Question Two
Q: Will we need to have a meeting in connection with the website design?

A: In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Question Three
Q: Once my website design is completed -what aftersales service do you offer?

A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.

Question Four
Q: Do I need a database on my website?

A: This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

Question Five
Q: Will everyone see my web site the same?

A: Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

 

Question Six
Q: Do you guarantee that my site will always be available?

A: No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily .

Question Seven
Q: Can I get e-mail with my website?

A: Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com.

 

Question Eight
Q: How long will it take for my web site to be designed?

A: The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

 

Question Nine
Q: Do you redesign existing websites ?

A: Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies.